Part-Time | Portland, Or Studio
Client communication, client service & project management
Manage the studio calendar, schedule projects, plan project timelines
Prepare estimates and invoices, send proofs, incorporate client feedback
Phone conversations, email communications and occasional texting
Coordinate closely with team of calligraphers
Monitor and manage web shop orders
Work on strategies for growth and overall business improvement
Downtown Portland studio. Some work-from-home hours optional.
Approx 20-25 hours/week. Morning hours, Monday-Friday. Some flexibility.
You should be the super-organized type, someone who enjoys keeping very orderly records and can manage your to-do’s autonomously. You will be responsible for organizing all project details and keeping track of the studio schedule -- Excel sheets and Google Docs should be considered your friends! Attention to detail is essential.
You will need a kind demeanor and very strong communication skills for the position -- comfort and skill on calls and email is crucial. You should have a good sense of how to provide our clients with quality service and friendly support. Responsiveness, reliability and a commitment to high quality work is vital. You'll often need to think on your feet and juggle the management of multiple projects and clients simultaneously. You'll need to be comfortable managing client expectations, talking about pricing and preparing estimates with care and attention.
Any previous experience or insight on managing projects, client expectations or print production would be a big help! As is basic know-how of Adobe Photoshop and Illustrator. But with the right core skillset, we are happy to train you on these subjects.
The position of Studio Manager is an important role at Paperfinger. You’ll be doing a lot of client-facing interactions and will learn about all aspects of running a small creative company. The Studio Manager works closely with the owner to help with all the day-to-day responsibilities as well as long-term projects and business goals. Expect some basic admin tasks as well.
Please note that this is not a design position, however it’s great exposure to the inner workings of a design studio. A good eye for design would be very helpful. And of course, appreciation for paper goods and stationery will make it more fun!
$14-$18/hour based on experience.
Explore our site to view our work and products at paperfinger.com and to learn more about the business. Paperfinger is a small calligraphy and design studio that offers high-end custom work for individual clients plus a line of calligraphy-inspired stationery and paper products. We’ve been in business for over eight years and are widely respected for the quality of our work. Jointly based in New York City and Portland, Paperfinger operates as a House of Calligraphy, run by owner/calligrapher Bryn Chernoff, along with a small team of calligraphers in various locations across the country.
Paperfinger's work has been featured in numerous print magazines such as Real Simple, Martha Stewart Living, Town & Country, Town & Country Weddings, The Knot, New York Magazine, Brides Magazine, Martha Stewart Weddings, Southern Weddings, as well as many digital publications including Daily Candy, Swiss-Miss, The New York Times, and Cool Hunting.
Email: firstname.lastname@example.org with the subject “Studio Manager”
2-3 professional or academic references
A brief note about why you like the sound of this job and one aspect of your previous work or academic experience that would help you perform in this role.